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Business Open Hours

Monday

8am to 7pm 

Tuesday

8am to 7pm 

Wednesday

8am to 7pm 

Thursday

8am to 7pm 

Friday

8am to 7pm 

Saturday

8am to 7pm 

Sunday

CLOSED

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Privacy Policy & Personal Information Handling
At Ongoing Renewal, we recognize the importance of privacy and are dedicated to protecting your personal information with the utmost care and responsibility. Our commitment to your privacy is integral to our clinic operations, and we adhere strictly to the principles of responsibly collecting, using, and disclosing your personal information.
Our Commitments Include:
  • Necessity-Based Collection: We collect only the information that is necessary for the services we provide.
  • Consent-Based Sharing: Your personal information is confidential and will not be shared without your explicit consent, except as required by law.
  • Legally Compliant Handling: We ensure that the storage, retention, and destruction of your personal information are in compliance with existing laws and privacy protection protocols.
Online Privacy Assurance
Ongoing Renewal is committed to protecting the privacy of the personal information you provide on our website. We assure you that no personal information submitted to us online will be shared with any third party without your explicit consent, unless we are legally required to do so.
Copyright and Intellectual Property Rights
The content on our website, including texts, graphics, videos, and logos, is protected by copyright and other intellectual property laws applicable worldwide. These protections extend to all forms of media and technologies, both current and those yet to be developed. Therefore, unauthorized use, distribution, modification, or framing of the site’s content is strictly prohibited unless explicitly authorized by Ongoing Renewal.
By visiting and using our website, you acknowledge and agree to respect these legal protections and our commitment to your privacy.
  • Must I be completely undressed?
    It is not necessary for you to be completely undressed for a massage session at our clinic. Your comfort and privacy are our top priorities. You may undress to your level of comfort, and you will be properly draped with sheets throughout the session to ensure your privacy is maintained. Only the part of the body being massaged will be uncovered at any time. If you have any concerns or preferences, please discuss them with your therapist before your session begins. We are committed to making your experience as comfortable and beneficial as possible.
  • How often should I recieve Massage?
    The frequency of massage therapy sessions can vary depending on your personal health goals, lifestyle, and body's needs. Here are some general guidelines to consider: General Wellness and Stress Relief: If you're seeking massage for general wellness and stress relief, a monthly session is a common recommendation. This can help manage stress, maintain relaxation, and support overall well-being. Chronic Pain or Specific Issues: For those dealing with chronic pain or specific issues like muscle tension or recovery from an injury, more frequent sessions may be beneficial. This could range from once a week to every two weeks until the issue is managed or resolved. Intensive Therapy Needs: During periods of high stress or after an injury, weekly sessions can be especially effective in providing relief and speeding up the healing process. Maintenance: Once your initial concerns are addressed, you might transition to a schedule that maintains your optimal health, which might be every two to six weeks. It's best to discuss your health goals and any specific issues with your massage therapist. They can provide a tailored recommendation based on your individual needs and the outcomes you are aiming to achieve. Always listen to your body and adjust the frequency of your sessions according to how you feel
  • How much should I tip?
    Standard Tipping Rate: It's customary to tip between 15% and 20% of the total cost of the service, depending on your level of satisfaction. If the massage was particularly good, you might consider tipping on the higher end of that range. Ultimately, the amount you tip should also align with your budget and how you value the service. If the therapist went above and beyond or provided exceptional service, you might feel inclined to tip more.
  • What is your cancellation policy?
    48-Hour Cancellation Policy: We understand that schedules can change and emergencies can occur, but to manage our appointments effectively and respect the time of our therapists, we require clients to notify us at least 48 hours in advance if they need to cancel or reschedule an appointment. No-Show and Late Cancellation Fee: If an appointment is missed without a call (no-show) or cancelled without sufficient notice (less than 48 hours prior), the full amount of the scheduled service will be charged. Any deposits made will also be forfeited in these cases. Rescheduling Your Appointment: Should you need to cancel within the 48-hour window, please contact us as soon as possible. We value your business and will do our best to accommodate your needs by rescheduling your session at no additional charge, subject to availability. We kindly ask for your understanding and cooperation with this policy, as it helps ensure that we can continue providing the best possible service to all our clients. If you have any questions or need to make changes to your appointment, please do not hesitate to give us a call. Your consideration allows us to maintain a high quality of service and availability to all our clients.
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